Privacy Policy

1. Introduction

CrewChem is a dating platform designed for aviation professionals. This Privacy Policy explains how CrewChem collects, uses, stores, and protects information when you use the CrewChem application, website, and related services.

2. Information We Collect

Depending on how you use CrewChem, we may collect information including:

• Name and email address
• Account and authentication information
• Profile information such as age, gender, aviation role, interests, biography, and relationship preferences
• Profile photographs and other images you choose to upload
• Aviation verification information submitted to confirm professional status
• Location or distance-related information when required for location-based features
• Likes, passes, matches, and other interactions within the service
• Messages sent through CrewChem
• Reports, moderation requests, and customer support communications
• Device identifiers, notification tokens, and technical information necessary to operate the service

3. How We Use Information

CrewChem may use collected information to:

• Create and manage your account
• Display your profile to other eligible CrewChem members
• Provide discovery, matching, and messaging features
• Verify aviation-related roles
• Provide notifications
• Maintain safety and prevent abuse
• Investigate reports and enforce CrewChem policies
• Provide technical and customer support
• Improve and maintain the CrewChem service

4. Profile Visibility

Information you include in your CrewChem profile may be visible to other CrewChem users. This may include your name, age, photographs, aviation role, biography, interests, and other profile information you choose to provide.

5. Aviation Verification

CrewChem may request documentation or other information to verify that a user is associated with the aviation industry. Verification information is used for account verification, safety, and moderation purposes.

6. Messages and Matches

CrewChem stores information necessary to provide matching and messaging features. Messages are made available to participants in the applicable conversation and may be reviewed when reasonably necessary to investigate reports, safety issues, abuse, or violations of CrewChem policies.

7. Service Providers

CrewChem uses third-party service providers to operate portions of the service. These providers may process information on behalf of CrewChem where necessary to provide authentication, data storage, hosting, messaging, notifications, security, and related technical services.

CrewChem currently uses services provided by Google Firebase for portions of its application infrastructure.

8. Information Sharing

CrewChem does not sell your personal information.

Information may be disclosed when reasonably necessary to operate the service, comply with applicable law, respond to valid legal requests, protect users, investigate fraud or abuse, or enforce CrewChem policies.

9. Data Security

CrewChem uses reasonable technical and organizational safeguards designed to protect user information. However, no internet-based service can guarantee absolute security.

10. Data Retention

CrewChem retains information for as long as reasonably necessary to operate the service, maintain safety, comply with legal obligations, resolve disputes, and enforce agreements.

11. Account Deletion

Users may request deletion of their CrewChem account and associated personal information through available account controls or by contacting CrewChem support.

12. Age Requirement

CrewChem is intended only for individuals who are at least 18 years old. CrewChem does not knowingly permit individuals under 18 to create accounts.

13. Changes to This Privacy Policy

CrewChem may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date.

14. Contact Us

Questions regarding this Privacy Policy may be sent to:

support@crewchemapp.com